PPI provides consulting services on digital transformation, project management, process management, and innovation. A normal PPI consultancy starts with PPI conducting an evaluation of current business practices and processes. This evaluation often entails comparing the processes to industry standards or benchmarks. An improvement path is selected based upon the client's strategy and business environment. Then the appropriate projects, training, and systems needed to progress down the path are identified.
One area of emphasis in our consultancy is the creation and support of a digital transformation strategy. This strategy is more than just an IT upgrade, although it will often include changes and upgrades to IT systems. However, to be able to compete with "digital natives" and "digital giants,” a comprehensive strategy that includes changes to products, processes, personnel and infrastructure is normally needed. PPI relies on a proprietary program based on the Business Model Canvas to analyze current process and systems and to develop a strategy for organizational change. When appropriate, PPI can conduct an organizational readiness assessment based on research conducted by the Institute for Digital Transformation. PPI does not engage their clients with a predetermined set of practices and innovations. Instead, PPI will work with the client to develop a strategy and roadmap that is appropriate for the industry, environment, culture, and business condition. PPI has relationships with over 150 suppliers of digital services and products and can assist the client with identifying partners to assist them in the implementation of their strategy.
Another type of consultancy is the establishment of a consistent project management methodology. These consulting projects are typically performed by applying best practices or maturity models. PPI has assisted in the establishment of Project Management Offices (PMO). In these consulting projects, business practices and processes are changed or introduced that are compatible with the corporate philosophy of project management and process improvement. All project management consulting is consistent with the Project Management Institute's Project Management Body of Knowledge (PMBOK).
Excellent process management is a core competency for sustained business performance and improvement. Whether the process is taking an order, manufacturing a product, conducting administrative processes, or any other business process, process management is needed to sustain the business. PPI's process management consulting focuses on understanding the business process of interest through process mapping, value stream mapping or value creation mapping. In addition, the incorporation of Internet of Things sensors, automation, and process analytics are evaluated. With the process understood, process improvements and technology upgrades are made at the required points. In addition, measurements are established to provide continuous real-time information on the process health. Depending upon the nature of the process, techniques such as Lean Manufacturing, Advanced Problem Solving, Six Sigma, Re-engineering or Constraint management are applied.
Since most improvement efforts require some level of organizational change, change management and leadership issues are typically addressed. The cycle of change and situational leadership are used to identify the organizational and personnel issues that are essential to a successful implementation of the new initiative or product.
