Business Operations training programs include:
Product Line Strategy and Portfolio Management
A business strategy is often implemented through product line strategies. These strategies integrate the realities of the marketplace, the operational strengths and weaknesses of the business, the product lifecycle and product technology to find the point of competitive advantage. This course normaly combines teaching and application consulting. It includes classroom teaching of product line strategy principles and coaches business teams in the application of those principles to their product lines.
Business Finance for Project Managers and Functional Managers
Business success or failure is often measured in financial terms, yet many project managers and functional managers are technical professionals with little or no financial training. This program explains business finance from a project and functional perspective. It shows how the project manager and functional manager can control how they influence the business financial planning and financial results. This course is also available online at: https://www.goskills.com/Course/FinanceProjectManagers
Building Your Business Case
Navigating the approval process for business projects can be daunting. This is especially true in large corporations where budgets are set by a distant headquarters function that doesn't understand have a first-hand understanding of the project. This course teaches how to create a compelling business case that is able to stand on its own merits without having to spend months of effort creating it.
Voice of the Customer
Everyone says that they want the voice of the customer to be reflected in their product requirements and product designs, yet often they have no methodology for capturing and analyzing this information. It is not enough to just repeat a few anecdotes, a systematic approach should be used to both understand what the customer wants and to translate that into design requirements. This course reviews several techniques for doing both of those.
Value Creation Mapping
Value is in the eye of the beholder. However, many business improvement techniques that purport to increase value are strictly inward looking and do not consider value from the customer's perspective. Yet it is only when a customer interacts with the company to buy a product or service that value can be quantified. The Value Creation Mapping approach analyzes what is happening in both the buyer's and seller's operation while a transaction is underway to determine true cost and true value. This course introduces the Value Creation Mapping technique and allows the participants to practice its use.
Managing Project Stakeholders and Project Teams
Projects do not occur in a vacuum. There are stakeholders who are funding the project and stakeholders who will benefit from the project result. Often there are many stakeholders. Identifying and managing the relationships with the stakeholders is always a key element of project success. This course explores the attributes of project stakeholder management.
